DELIVERY INFORMATION
For UK shipping please allow 2-3 working days for delivery, however, we are able to arrange express delivery for an additional fee. Please note express delivery is only guaranteed if you place your order before the cut-off time. Cut-off time is 1pm Monday to Thursday and 11am on Friday. Orders are not being dispatched on Saturdays, Sundays or Bank Holidays. Please always check the eta on the payment page.
We use a local courier company and all bottles are shipped in specially designed packages that cushion each bottle to protect them from damage during shipping. The courier company will require a signature on delivery and all packages containing alcohol will require an adult over 18 to sign for the package. Please ensure that an adult is available to receive the package as the courier company will only make two delivery attempts before returning the package to us. Any packages returned to us due to failure to obtain an adult signature will be subject to an additional charge for re-shipment.
If a request is made by the buyer or recipient for a parcel to be left in a safe place or with a neighbour, the recipient acknowledges and accepts full responsibility for the parcel once it has been delivered. Neither the courier nor The Whisky World can be held liable for any loss, theft, or damage to the parcel.
We take great care in checking any product we purchase and ensure that each bottle is pristine and unspoilt prior to shipping. If, however, a bottle should arrive in an imperfect condition, leaking or otherwise damaged we will offer a full refund, however, the cost of shipping is not refundable. All damaged goods must be returned within 30 days.
If your delivery address is outside the UK please be aware that you may be liable and therefore responsible for customs duties and charges in your country.
UK SHIPPING CHARGES
| Postcodes | Standard | Express | Before Noon | Before 10 | In Store Collection | |
| Zone 1UK Mainland | £4.95 | £7.95 | £10.95 | £12.95 | FREE | |
| Zone 2Northern Ireland, Inverness, Isle of Man & Isles of Scilly | BT1-BT99 IV10-IV36 IM1-IM9 IM86-IM87 IM99 PA80 TR21-TR25 | £11.95 | – | – | – | FREE |
| Zone 3Highlands & Islands of Scotland | AB31-AB38, AB41 – AB56 HS1-HS9 IV37-IV63 KA27-KA28 KW1-KW17 PA20-PA78 PH17-PH50 ZE1-ZE3 | £11.95 | – | – |
Please note! Orders shipped outside of the United Kingdom VAT area may be subject to additional local taxes and duties upon arrival in the delivery country. We cannot predict what those additional taxes and duties will be. Please contact your local customs office for more information.
INTERNATIONAL DELIVERY
Please note:
- The information below is only an estimate – all bottles vary in size and weight so the actual shipping cost of your order will depend on your individual basket, but you can see the exact cost of shipping your order by adding the items to your basket, going to the checkout and selecting your destination country.
- International delivery can take anywhere between 1 and 10 working days.
- Where a parcel shipped outside of the UK is returned to The Whisky World due to failed delivery attempts or the customer not having completed customs clearance, the delivery and return costs will be deducted from the refund, once the return has been received.
- If the delivery is outside the UK, import fees might apply. The customer is responsible for customs duties and charges.
| Europe | ||
| Zone | Countries | Price |
| Zone 1 | Belgium Channel Islands (Jersey & Guernsey) Luxembourg Monaco Netherlands | £24.95 Plus £10 each additional bottle |
| Zone 2 | Estonia France Germany Gibraltar Latvia Lithuania Portugal Romania Slovakia Slovenia | £39.95 Plus £10 each additional bottle |
| Zone 3 | Austria Croatia Czech Republic Denmark Finland Hungary Italy Poland Spain Sweden Switzerland | £44.95 Plus £10 each additional bottle |
| Zone 4 | Cyprus Greece | £49.95 Plus £10 each additional bottle |
| Rest of World | ||
| Zone | Countries | Price |
| Zone 1 | Canada | £29.95 Plus £10 each additional bottle |
| Zone 1 | USA (Duty & Taxes are Incl) | £44.95 Plus £10 each additional bottle |
| Zone 2 | Australia Hong Kong Japan Norway United Arab Emirates Korea Philippines Singapore Taiwan | £59.95 Plus £10 each additional bottle |
| Zone 3 | Barbados Bermuda Cayman Islands Christmas Island Cocos (Keeling) Islands Falkland Islands French Guiana French Polynesia Macau Martinique New Caledonia New Zealand Norfolk Island Reunion Seychelles South Africa United Arab Emirates Vatican City State Virgin Islands (British) | £49.95 Plus £10 for each additional bottle |
| Zone 5 | Israel | £94.95 Plus £15 each additional |
